Bangalore Electricity Supply Company Limited(BESCOM) has upgraded it’s customer care facilities by opening an over the phone helpline system to assist consumers regarding various problems in relation with their electricity supply. The customer care services are open 24*7 and are always willing to provide their best services to all consumers.
Consumer satisfaction is one of the prime requirements that leads towards the maximum benefit of any firm. Consumers of any product or service are willing to reuse that service only if they are satisfied with it for the first time and if they have been guided properly and listened to in case if any problem. This is why the electric supply company is Keen on providing a healthy mode of communication to resolve discrepancies regarding the service. It is assured by the firm that the first priority will be to work towards the contentment of the user. For handling the requests of the consumers highly skilled and patient workers have been employed who are willing to lend a listening ear to the complainer. The staff will also be trained enough to guide the consumer with the basic steps that are to be followed in case of any major or minor fault. Any consumer should feel free to contact the customer care until his problems are solved.
See all the options for get in touch with the Help desk
Apart from calling the customer helpline another option of contacting the helpline through SMS is another remarkable feature that has been provided by BESCOM. In case a person uses the latter method, the request will automatically be forwarded by the system to the concerned sub divisional AEE or EE. The customer care numbers that are to be called in case of any fault with the supply are mentioned below:
1.BESCOM 24*7 customer care number is 1912
2.BESCOM Help line Number: 080–22873333
3.BESCOM Customer Care Number: 9986873333
If you need contact number of specific sub division of areas the click this link and choose the division there you will see phone numbers of JE, AAO, AE, AEE, AET and so of all blocks.
The number to be used for complaint registration using the SMS services is 9243150000 or message to 58888
Every individual should feel free to call and to provide their valued reviews regarding this facility. Company is using latest features in getting the feedbacks from the customers and listening their queries. All the interactions are recorded for improving the quality of service.
Do you want to contact BESCOM by online?
If you wish to contact through mail then you can drop a message to firstname.lastname@example.org , it is the BESCOM email id for the customer support.