Many of the People in Tamilnadu are facing so many social problems in there day to day life. Those people want their problems to be solved immediately. The only authority who can solve their problems is the government. Government has all the rights to solve their problems. Many People find difficulty in finding the concerned government authority to solve their problem. Most of the people did not find time to go to the government offices directly and make their complaints.
So in order to put Full Stop for these issues Tamilnadu Government had made an extra ordinary work that they had created a online Special cell i.e named as Chief Minister’s Special cell. This was an excellent creation of the Tamilnadu government .This cell is purely online based cell ,People can submit their complaints through online they do not need to go to the government office directly and waste their time by standing in the Long queues. This Special cell made easy for the Public in the way that the People can submit their complaints online at any time and at anywhere in the World.
|Lodge your Grievance||Track your Grievance|
[Registration is needed, It requires personal and address details If you are visiting a user who is visiting this page for first time then choose new user option and complete registration, After this process you can login to do above actions(lodge/tract grievance status)]
The website was made so user friendly so that anyone who has the knowledge of using computer and internet can easily login and address their complaints. Step by Step procedures are given so the user can make this resource so easily.
Many people find this method very useful for them because they can easily submit their complaints in own way and from their own place at any time. In addition to this the use of regional language option is given i.e the people can submit their complaints in their own regional language. They can Type their complaints in Tamil and submit them this will be more useful for them, because of this they can easily explain their problems. Also the people are getting quicker response for the complaints which they had submitted. Once the Complaints are received from the Public it will be directly transferred to the concerned government department immediately. Once the Complaints reach the concerned department the authorities working in the concerned department will take the necessary action to solve the problem. So there will not be any confusion in solving the problems.
Another Important thing to be noted here is that it was under direct control of Honorable Chief minister. People are also satisfied that there complaints are directly forward to the concerned departments. The People who had submitted the complaints can also track the status of their complaints, this makes them more comfortable and more convenient.
On all above this was a wonderful gateway made by the Tamilnadu Government for the Public to easily reach the Government to solve their issues without any barrier.